WHAT DATA DO WE COLLECT?
Our organisation collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Applicable medical information
HOW DO WE COLLECT YOUR DATA?
You directly provide our organisation with most of the data we collect. We collect data and process data when you:
- Place an order for any of our services or products.
- Voluntarily complete a survey or provide feedback on any of our social media channels or via email.
- Use or view our website via your browser’s cookies.
Our organisation may also receive your data indirectly from the following sources:
HOW WILL WE USE YOUR DATA?
Our organisation collects your data so that we can:
- Process your order.
- Contact you with special offers on other products and services we think you might like.
- Manage your well-being during any activities you participate in.
If you agree, our organisation will share your data with our partner companies so that they may offer you their products and services.
When our organisation processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
HOW DO WE STORE YOUR DATA?
Our organisation securely stores your data on Google cloud services, and on the Viking Bookings activity management online platform.
Our organisation will keep your personal and medical information for 12 months. Once this time period has expired, we will delete your data by removing it from all applicable databases.
Our organisation would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop our organisation from contacting you for marketing purposes or giving your data to other partner companies. If you no longer wish to be contacted for marketing purposes, please contact us.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
Our organisation would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request our organisation for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that our organisation correct any information you believe is inaccurate. You also have the right to request our organisation to complete the information you believe is incomplete.
The right to erasure – You have the right to request that our organisation erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that our organisation restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our organisation’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that our organisation transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
- Keeping you signed in
- Understanding how you use our website
WHAT TYPES OF COOKIES DO WE USE?
There are a number of different types of cookies, however, our website uses:
- Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.
- Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
HOW TO MANAGE COOKIES
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
PRIVACY POLICIES OF OTHER WEBSITES
HOW TO CONTACT US
HOW TO CONTACT THE APPROPRIATE AUTHORITY
Should you wish to report a complaint or if you feel that our organisation has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commissioner’s office via the details here.
Discover SUP keeps its policy under regular review. Last updated on 05 July 2022.